Shipping policy
Order Changes and Cancellations
Once an order has been shipped, we are unable to modify or cancel it.
If your cancellation request is approved before shipment, it will be processed according to our Refund & Return Policy.
Order Tracking
After your order has been dispatched, you will receive a shipping confirmation email from Ride Volution that includes your tracking number and a tracking link.
Please allow 24–48 hours for tracking information to update after the package has been handed over to the courier.
Lost or Delayed Packages
If your order is delayed or appears to be lost, don’t worry — we’re here to help.
Please contact us at support@ridevolution.com
, and our team will promptly investigate the shipment and work toward locating your package or providing a suitable resolution.
Incorrect Shipping Address
Please carefully review your shipping details before placing your order.
Ride Volution is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to update your shipping address, contact us immediately at support@ridevolution.com
before your order ships.
Please note: Address changes requested after order processing has begun may result in additional charges.
Shipping Charges
Free shipping on all orders
No minimum purchase required
Orders are shipped to the delivery address provided at checkout. Please ensure your details are correct.
We are not responsible for delivery delays or issues caused by incorrect or incomplete address information.
Delivery Address
Orders are shipped to the delivery address entered at checkout.
Please review your shipping details carefully before completing your order.
Velcit is not responsible for delivery delays or issues caused by incorrect or incomplete address information.
Estimated Shipping Timelines
All timelines below are estimates and apply to business days only (Monday–Friday):
Order Processing: 1–2 Business Days
Transit / Delivery: 7–10 Business Days
Total Estimated Delivery Time: 8–12 Business Days
Order Cut-Off Time:
4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Contact Information
Business Name: Ride Volution
Business Days: Monday – Friday
Business Hours: 9:30 AM – 4:00 PM
Address:1-37 12th Street, Brooklyn, New York, United States
Phone: +1 (718) 555-0134
Email: support@ridevolution.com
Our friendly customer support team is available during business hours to answer your questions and provide the assistance you need—so you can shop with confidence.